MelanieB
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MelanieB created new topic Missing values on charts since update.
February 9 at 9:50 am
Hi, I have just updated to community surveys lates and now in the consolidated report the values no longer display on the charts. I can see the charts... -
MelanieB created new topic Change the font colour for the charts as not clear.
January 22 at 3:32 pm
Hi, where or how do we change the fonlt colours for the char outports (the legend bits) the charts rhemselves display whote fonts which stand out but the legends are... -
MelanieB replied to the topic BUG with colors on Reports.
January 15 at 10:47 am
Thanks for the super fast response. All corrected. :) -
MelanieB created new topic URGENT: Chart colours don't match giving incorrect/misleading outputs.
January 14 at 5:25 pm
Hi, I just noticed that on the charts the colours are not correct/matching. Look at the pie chart then look at the corresponding percentages to the right. The colours... -
Melanie replied to the topic Urgent - single survey links have You are not authorised to view this resource error message.
October 19 at 5:34 pm
Hi Maverick, After all that, it seems it was the category in the survey admin that was set to registered. This was odd because it was accessible when I have the... -
Melanie replied to the topic How to increase size on input field in multi-rating on mobile views.
October 16 at 5:48 pm
Perfect - exactly what I needed :) -
Melanie replied to the topic How to increase size on input field in multi-rating on mobile views.
October 16 at 3:08 pm
For now I have a solution. I have edited the community surveys bootstrap3 file and changed the title width from 80% to 40%. Is there a more... -
Melanie created new topic How to increase size on input field in multi-rating on mobile views.
October 16 at 2:02 am
Hi, on mobile view the input width of the field for multi-rating is too small and users cannot enter values. I can see that if i make the width of td.title 100px it... -
Melanie replied to the topic Urgent - single survey links have You are not authorised to view this resource error message.
October 15 at 9:27 am
Hi Maverick, just to let you know, as a last resort I reverted back to 4.9 and the survey page now works. I will wait to hear from you before I upgrade... -
Melanie replied to the topic Urgent - single survey links have You are not authorised to view this resource error message.
October 14 at 5:22 pm
Hi Maverick, we were on 5,4.8 then updated to 5.4.9 a few days ago (it was working fine then) and yesterday updated to 5.5 and it is broken. It seems to be a problem... -
Melanie replied to the topic Multi-slider questions show zero responses on consolidated report and no export to excel option.
October 14 at 11:58 am
Hi Maverick, thanks, appreciated. Any idea how soon? -
Melanie created new topic Urgent - single survey links have You are not authorised to view this resource error message.
October 14 at 10:23 am
Hi, since updating to latest version the live survey we have running can no longer be accessed by Public users. I have checked all settings and for some... -
Melanie created new topic Multi-slider questions show zero responses on consolidated report and no export to excel option.
October 13 at 2:15 pm
Hi, I have latest version 5.5 and latest cjlib 3.0.10 For some reason the multi-slide option does not show the questions in the consolidate report for any... -
Melanie created new topic Multi Rating/Star Rating Other field values not displaying properly in Reports view.
July 30 at 8:41 pm
Hi, The Multi Rating/Star Rating 'Other' field where a use can enter their own values is not displaying properly in Reports view. We are just asking for a number... -
Melanie created new topic Sliders set to mandatory need clicking twice to remove the This field is required warning.
July 30 at 10:57 am
Hi When a user clicks on any slider question that is set to mandatory and then moves the slider to their chosen point the 'This field is required' warning comes up and won't... -
Melanie replied to the topic Should public (not logged in users) be able to save their survey?.
July 26 at 3:11 pm
Hi Maverick, thanks so much. Might have known you would have a good answer for it - apologies for my lack of knowledge in how your component works. The... -
Melanie created new topic Should public (not logged in users) be able to save their survey?.
July 26 at 12:36 pm
Hi, should public users be able to Save their survey for completing later on? The save button is visible but when I select it, then refresh the page the... -
Melanie replied to the topic Is there a way to collect location without using the map?.
July 25 at 11:07 am
It's OK I have hidden it with css :) -
Melanie created new topic Is there a way to collect location without using the map?.
July 25 at 9:20 am
Hi, some users are saying the map is difficult to use. Is there any way to collect the location data (like we collect browser, device etc.) without the... -
Melanie replied to the topic "This field is required' triggered for 'Other' questions.
July 25 at 9:07 am
Hi, I also have this issue. It will not let me proceed if I dont put an answer in the Other box when multiple choice is used. Is there a fix other than...