Alexey Kondrashov

Gender	Not specified
Age	Not specified
Member since	January 29th, 2014
Last seen	7 years ago
Topics	7
Replies	3
Points	12

Alexey created new topic Devices report .

November 14 at 8:38 am

Big request to modify the reporting associated with used devices, Now it is not possible to understand how many users participated in the survey from mobile devices, PC, tablets etc. For me for example it is important to understand how many users with mobile devices have started the survey but did not complete it to the end. Based on that information I could modify the page to improve response Alexey

9 years ago

Alexey replied to the topic Problem with the definition of cities and countries by IP.

November 10 at 1:20 pm

Thanks for the reply. Thanks for the reply. The status of the survey public. Maybe the fact that I publish a survey through the module ? The other problem is that in the summary report also displays data for all respondents. I wrote about this earlier. I solve this problem as You advised me to (update the user status script mysql))

9 years ago

Alexey replied to the topic Problem with the definition of cities and countries by IP.

November 3 at 8:01 am

Thank you for noticing. Really the message that the country is Unknown Country to be displayed for all IP addresses (even if it is other countries).what could be the problem ? I downloaded the latest databaseThank you

9 years ago

Alexey created new topic Problem with the definition of cities and countries by IP.

October 30 at 12:18 pm

Hi ! I downloaded the latest version GeoLiteCityand put it in media/com_cjlib/geoip/GeoLiteCity.datbut unfortunately, when rendering a report all IP addresses belonging to Russia not shown. The component displays a message that the country is not known. As far as I know GeoLiteCity supports Russian IP address.what could be the problem? Thanks Alexey

9 years ago

Alexey replied to the topic Community Survey & Zoo .

October 12 at 7:04 am

Thanks for the answer. Now this problem has been resolved. However, the report displays data for only one of the respondents. In the main table I have shown that I have 36 completed questionnaires. However, when I export data in the format of CSV I pointed out that only one completed questionnaire. The rest are in Pending status. Maybe I need to change the status of force by mysql table? Almost all the answers I have from anonymous users. To view the survey using module Sommuniti Surveys Form and plugin "[loadposition xxx]".

9 years ago

Alexey created new topic Error code: 10251.

October 9 at 10:25 am

After updatings with version 3.6.0 to 3.8.4, an error occurs when you try to build a consolidated report on a survey that was programmed in the old version Sommunity Survey. Displays the message: Error code: 10251 query: select question_id, answer_id, column_id, count (*) as votes from #__survey_response_details where response_id in (select r.id from #__survey_responses r where r.survey_id = 1 and r.completed> r.created) group by answer_id, column_id order by question_id How to solve this problem?

9 years ago

Alexey created new topic Err: "An error occurred while processing your request.".

September 14 at 12:50 pm

I insert the Survey in an article with the plugin {loadposition opros1}.Survey ends normally if the user is not logged on the website. If the survey is a registered user can not be complete. Displays an error after you click Continue: "An error occurred while processing your request. Please try again." The properties of the survey removed all restrictions on unique users. Please, help solve this problem

9 years ago

Alexey created new topic Community Survey & Zoo .

August 27 at 10:23 am

I am trying to use a Community Survey, together with the component Zoo. To view the survey using module Сommuniti Surveys Form and plugin {loadposition xxx}. Survey displayed normally. But when I press the button to "continue" the output message: "An error occurred while processing your request. Please try again." And a survey is not completed. Can I do something about this?

9 years ago

Alexey said thank you to Maverick for his/her reply to the topic RC 15: You do not have enough credits available to create survey urls.

August 26 at 7:15 am

That means you have enabled points for survey credits but the user do not have enough points to purchase survey credits. If this is not expected, set 0 as value to points per credit option in Components->Community Surveys->Click on Options button on toolbar->Third Party Settings

9 years ago

Alexey said thank you to Maverick for his/her reply to the topic Template Problem.

August 26 at 7:12 am

Can you send me your website details and admin details using contact us form to check the issue?

9 years ago

Alexey created new topic Template Problem.

August 25 at 8:54 am

I installed joomla 3, together with the Community Survey 3.6.0 and the template Aurora Yootheme. I can not run any Surveys. Displayed a blank page. When you publish the survey through the plug after pressing out all the stops. Java console outputs: POST http://www.i-barometr.ru/index.php/component/communitysurveys/ 500 (Internal Server Error) jQuery.ajaxTransport.send @ jquery.js: 9659jQuery.extend.ajax @ jquery.js: 9210 (anonymous function) @ aktivnye-oprosy: 220jQuery.event.dispatch @ jquery.js: 4665jQuery.event.add.elemData.handle @ jquery.js: 4333 jquery-migrate.js: 41 JQMIGRATE: jQuery.parseJSON requires a valid JSON string jquery-migrate.js: 43 console.trace () My site http://www.i-barometr.ru/index.php/features/aktivnye-oprosy On the other templates everything is working properly. This is the problem template ? I can not use this template with the Community Survey?

9 years ago

Alexey created new topic RC 15: You do not have enough credits available to create survey urls.

August 20 at 7:01 am

Hi Moved Community Surveys v3.6.0 by Joomla 3. I can not even begin the survey by the administrator. The message - RC 15: You do not have enough credits available to create survey urls. Please try later. What could be the problem? Many thanks Alexey

9 years ago

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