Karen Johnson
| Gender | Not specified |
|---|---|
| Age | Not specified |
| Member since | August 4th, 2016 |
| Last seen | 8 years ago |
| Topics | 1 |
| Replies | 4 |
| Points | 6 |
About Karen Johnson: No information provided.
Recent activity
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Karen Johnson replied to the topic Updated to version 4.2.1 and can't access surveys.
August 26 at 7:38 am
ok so disabling the PDF seems to have solved it. So it seems to be an error in creating the response PDF. If I go to the response in the backend and open it I can see the report. If I click on PDF it doesn't generate one that way either. So it definitely is an issue with generating the PDF. Would you be able to work out what is causing the issue though? Like I say it is just on this one particular survey and not on the other surveys we have. -
Karen Johnson replied to the topic Updated to version 4.2.1 and can't access surveys.
August 25 at 9:03 am
ah i just found this error message though elsewhere in the console: cj.surveys.min.js:1206 Uncaught TypeError: Cannot read property 'message' of null -
Karen Johnson replied to the topic Updated to version 4.2.1 and can't access surveys.
August 25 at 8:58 am
Hi. I ran the ajax request as advised. There is nothing in the response tab. This is what is present in the header tab. Do you want me to grant you access to the website page so you can check it out? (it's currently only for superusers whilst it is not working). Request URL: http://www.pods-online.org.uk/index.php/screening-tools?view=surveys&format=json Request Method: POST Status Code: 200 OK Remote Address: 217.160.233.160:80 Response Headersview source Connection: keep-alive Content-Length: 0 Content-Type: text/html Date: Thu, 25 Aug 2016 08:52:20 GMT Keep-Alive: timeout=15 Server: Apache Set-Cookie: 2b630e79cc11fda40cd858c2c98e3fe7=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/ X-Powered-By: PHP/5.5.38 Request Headersview source Accept: application/json, text/javascript, */*; q=0.01 Accept-Encoding: gzip, deflate Accept-Language: en-GB,en-US;q=0.8,en;q=0.6 Connection: keep-alive Content-Length: 1952 Content-Type: multipart/form-data; boundary=----WebKitFormBoundaryPLqTWeoGVMReJn7V Cookie: __utma=152919096.150631860.1418849693.1427971161.1427981197.14; ee32c077dd0a9a2634dc140a07744936=98bf4514d46d5a2241fdc7fe4d7d5d28; e92ed11461e0c69ea1ecbe75359c3cae=77fa387d761d584070acba4cb69ddaf5; _gat=1; joomla_user_state=logged_in; joomla_remember_me_297d6c533d2b7e9a455a97ef3e312b3a=WcTJZSp0oSia0qhC.CLNcsQRMnSDlPXbc8Iyr; survey_id_last_visited=7; _ga=GA1.3.150631860.1418849693; cookie_consent=seen; b5cc30742e92792b4e04b36ca9ecdcd9=p93a4cIjHaQ21MzU Host: www.pods-online.org.uk Origin: http://www.pods-online.org.uk Referer: http://www.pods-online.org.uk/index.php/screening-tools User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 X-Requested-With: XMLHttpRequest Query String Parametersview sourceview URL encoded view: surveys format: json Request Payload ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="qid[]" 258 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1488" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1489" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1490" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1491" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1492" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1493" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="answer-259-1494" 1495 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="qid[]" 259 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="pid" 52 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="rid" 1065 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="id" 7 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="cid" 7 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="key" ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="skey" ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="option" com_communitysurveys ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="task" response.next ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="ffc09b39d467d6d8e88f211a35befdd8" 1 ------WebKitFormBoundaryPLqTWeoGVMReJn7V Content-Disposition: form-data; name="data" ------WebKitFormBoundaryPLqTWeoGVMReJn7V-- Name screening-tools?view=surveys&format=json -
Karen Johnson replied to the topic Updated to version 4.2.1 and can't access surveys.
August 22 at 9:35 am
Hi Maverick I changed it over to the menu type single survey and it now lets me see them. We currently have 3 active surveys and 2 of them are now working. The third, when you get to the end and click finish just then hangs on PLEASE WAIT. A response is submitted at some level as it appears on the responses page. But we don't get an email to say a response has been submitted and it doesn't seem possible to see a PDF of the response. I have looked at the surveys that are working and those that aren't and there doesn't seem to be any difference. I tried rebuilding the survey from scratch and at first that worked, before I added any questions in. When I added the radio grid question back in, then it seemed to stop working. But another survey which IS working also has a radio grid so I can't see that it can be this. -
Karen Johnson said thank you to Maverick for his/her reply to the topic Updated to version 4.2.1 and can't access surveys.
August 22 at 8:23 am
You need to change your menu items and update them with new menu item types. For example, surveys listing menu item type to list all public surveys. -
Karen Johnson created new topic Updated to version 4.2.1 and can't access surveys.
August 19 at 10:44 am
Hi I have just updated our site to Joomla 3.6.0 and at the same time updated Community Surveys to 4.2.1 (and also the CJlib to 2.4.8), We were still on Community Surveys 3.8.1 (I think - it was definitely 3. something). At first I couldn't see any of the surveys, just the categories, so I went to migrate and migrated it. Then the surveys appeared. I can see the surveys, the results and everything fine on the back end. BUT on the front end where people used to access the survey it no longer works. I had a menu with "survey response form layout" on it. I've tried updating the survey key but that makes no difference. Basically when you go to the survey you get this: Please can you help! Thanks.
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